📱 MMS Mortgage App
App Support
Get help with the MMS Mortgage App. Find answers below, report an issue, or reach our team directly — we typically respond within one business day.
📞 Contact Support
📍
Office Address
35 W Huron St #301, Pontiac, MI 48342
Walk-ins welcome during business hours
🐛 Report a Technical Issue
Before submitting:
Ensure your app is updated to the latest version from the App Store and that your device is running iOS 15 or later.
🚀 Getting Started
1
Download the App
Search "MMS Mortgage" in the Apple App Store, or visit michiganmortgagesolutions.com/mms-mortgage-app for a direct link.
2
Explore Loan Programs & Calculators
Use the built-in mortgage calculators to estimate your payment, explore FHA, VA, USDA, and conventional loan options.
3
Upload Documents Securely
Tap "Upload Documents" to securely send pay stubs, bank statements, and other required documents directly to your loan officer.
4
Connect with a Loan Officer
Tap "Contact Us" inside the app to call or message a licensed Michigan mortgage professional directly.
❓ Frequently Asked Questions
The MMS Mortgage App is available on the Apple App Store. Search for MMS Mortgage or visit michiganmortgagesolutions.com/mms-mortgage-app for a direct download link. The app is free to download and use.
The app lets you calculate mortgage payments, explore loan programs (FHA, VA, USDA, Conventional, Investor), check current rate estimates, upload documents securely, and connect directly with a licensed Michigan mortgage professional.
Use the issue report form on this page, or email [email protected] with the subject line App Issue. Include your device model, iOS version, and a description of the problem. Our team responds within one business day.
Yes. All data transmitted through the app is encrypted using industry-standard TLS (Transport Layer Security). We do not sell or share your personal information with third parties. Review our full Privacy Policy for details.
To request deletion of your account and associated data, email [email protected] with the subject line Data Deletion Request. We will process your request within 30 days in accordance with applicable privacy laws, including CCPA.
Try these steps in order:
1. Ensure your device is running iOS 15 or later.
2. Check that you have a stable Wi-Fi or cellular connection.
3. Force-close the app and reopen it.
4. Restart your device.
5. Delete and reinstall the app from the App Store.
If the issue persists after all steps, email [email protected] with your device model and iOS version.
1. Ensure your device is running iOS 15 or later.
2. Check that you have a stable Wi-Fi or cellular connection.
3. Force-close the app and reopen it.
4. Restart your device.
5. Delete and reinstall the app from the App Store.
If the issue persists after all steps, email [email protected] with your device model and iOS version.
Tap the Upload Documents section in the app menu. You can upload photos from your camera roll or scan documents using your device camera. Supported formats: PDF, JPG, PNG. Files are transmitted securely and delivered directly to your loan officer.
The MMS Mortgage App requires iOS 15.0 or later. For the best experience, we recommend keeping your device updated to the latest available iOS version.
Mortgage questions (rates, loan programs, pre-approval): Call 248-963-1894 or email [email protected].
App technical issues (crashes, login problems, display errors): Email [email protected] with App Issue in the subject line, or use the report form above.
App technical issues (crashes, login problems, display errors): Email [email protected] with App Issue in the subject line, or use the report form above.